Explore payments, tips and venue reports.
Explore sample payments, review tips and compare activity by venue and period. The merchant preview uses illustrative records to show the proposed reporting experience.
Review payment status and compare venue activity.
What needs attention now?
Check the available payment status and bill context. Know where your team confirms a completed payment and where to investigate an unresolved one.
- Which payment or bill are we looking at?
- What status does the supported system show?
- What is the next operational action?
What does the pattern tell us?
Use the reporting views available to your configuration to understand activity across the period and venue you select. Compare like with like before drawing a conclusion.
- Which location and period are included?
- Are payments, bills and guests distinct counts?
- Are tips, refunds and settlement treated separately?
Know what each number means.
Clear definitions make the available reporting more useful.
| Term | What it describes | What to keep separate |
|---|---|---|
| Bill | The amount associated with the order or service. | A bill may have more than one payment. |
| Payment | An individual attempt or completed transaction, with its own status. | An attempted payment is not necessarily a completed payment. |
| Tip | An optional amount associated with the payment where supported. | Tip totals and the merchant’s sales are different measures. |
| Refund | A return of funds following the applicable process. | Its processing date may differ from the original sale. |
| Settlement | The transfer of eligible funds under the agreed payout arrangement. | A successful checkout does not establish the bank-arrival date. |
Compare locations and periods in the sample.
Filter the sample by venue and period.
The sample dashboard lets you select a location and a 7-day or 30-day period, inspect payment records and download a sample CSV. Ask about the live reporting and access available for your configuration.
Explore Local for groupsBring the questions you need answered.
We can walk through the available merchant views in the context of your venue and operating setup.
We reply within one working day.